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  • Home | Water Service | Customer Service | Construction/Development | About Us | Contact Us | miamidade.gov
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  • Pay Your Water Bill
  • View Your Current Balance
  • View Your Latest Bill
  • View Your Billing History
  • View Your Payment History
  • Change Mailing Address
  • Change Phone Number
  • Start Service
  • Disconnect Service
  • Transfer Service
  • Billing Adjustments
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  • How to Read Your Water Bill
  • Rates, Fees & Charges
  • Rate Comparison
  • Hurricane Preparedness: Water
  • Reclaimed Water
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  • Get Your Free Showerhead!
  • Lower Your Water Bill with a Submeter
  • Cross-Connection Control
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  • E-Plans Review
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    Your Water Service

    Miami-Dade Water and Sewer Department will accept requests for residential water service by telephone, at 305-665-7488, or at one of our service locations.

    In the case of a rental property, service will usually be established in the name of the tenant, except in cases where there is one meter serving more than one unit. in those cases, the owner of the property maintains service. There is a penalty for using water without applying for service. Before you move in, find out from your landlord who will be responsible for the water and sewer service.

    In cases where an account has been terminated for nonpayment, where there has been consumption without an application, or a tampering violation has occurred, a new customer will need to provide proof of date of occupancy (a lease agreement or notarized letter from the property owner).

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    Customer Service

    Emergency
    Water and Sewer
    24 hr. Call Center
    (305) 274-9272

    Customer Relations
    M-F 8am-7pm
    (305) 665-7477

    Customer Service
    New Accounts
    Close or Transfer Accounts
    M-F 8am-5pm
    (305) 665-7488

    Frequently Asked Questions

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