Contact Us
E-mail us Monday through Friday (M-F), 48 hour response (except holidays), by clicking on one of the e-mail icons or
Call, see posted hours and numbers below:
Miami-Dade Water & Sewer Department
3071 SW 38th Ave.
Miami, FL 33146
Directions to WASD
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| Water & Sewer Emergency | List of Emergency Problems |
M-F, 7 a.m. - 4 p.m., except holidays |
24 Hour Call Center. 7 days week. |
| 305-274-9272 | |
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| Billing - Customer Service | E-mails are not immediate! |
| Email Us | Allow 2 working days for response. |
New Service Connection (New Construction) |
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Disconnect/Transfer Existing Service |
Click here to do this online |
Change Billing Address |
Click here to do this online |
Deposit Returns |
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Final Notice |
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Payment Arrangements/Extensions |
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Billing Problems, Complaints, Inquiries |
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Request Credit Adjustment |
Click here to do this online |
High Bills - Avoid high bills by following these conservation tips. |
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Other Problems Not Mentioned |
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| Phone Us | |
| Automated Customer Service Lines | 305-665-7477 & 305-665-7488 |
| M-F, 8 a.m. - 7 p.m. except holidays | |
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New Service Connection, |
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| Construction Projects under the direction of Water & Sewer | |
Complaints, Inquiries |
M-F, 8 a.m.-.5 p.m. except holidays |
| 786-552-8970 | |
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| Water Quality - Laboratories | M-F, 8 a.m. - 5.p.m. except holidays |
Locations North of SW 8th Street |
305-520-4738 |
Locations South of SW 8th Street |
786-552-4181 |
| After Hours, Contact Emergency | 24 Hour Call Center, 305-274-9272 |
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| Liens | M-F, 8 a.m. - 5 p.m. except holidays |
| 305 665-7477 | |






