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  • Home | Water Service | Customer Service | Construction/Development | About Us | Contact Us | miamidade.gov
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  • Pay Your Water Bill
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    About Us

    Our Vision Statement
    The Miami-Dade Water and Sewer Department will be a utility that is a leader in providing public health protection and environmentally sound and innovative utility services using state-of-the-art technologies, proven operational expertise, resource planning and excellent customer service in a cost-effective manner.

    Our Mission Statement
    The Miami-Dade Water and Sewer Department is committed to serving the needs of Miami-Dade County residents, businesses, and visitors by providing high-quality drinking water and wastewater disposal services while providing for future economic growth via progressive planning; implementing water conservation measures; safeguarding public health and the environment; and providing for continuous process improvements and cost efficiencies.

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    Customer Service

    Emergency
    Water and Sewer
    24 hr. Call Center
    (305) 274-9272

    Customer Relations
    M-F 8am-7pm
    (305) 665-7477

    Customer Service
    New Accounts
    Close or Transfer Accounts
    M-F 8am-5pm
    (305) 665-7488

    Frequently Asked Questions

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