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    Home | Water Service | Customer Service | Construction/Development | About Us | Contact Us | miamidade.gov
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    About Us

    Our Vision Statement
    The continuous delivery of excellent, cost-effective water supply and wastewater services in compliance with all regulatory requirements. 

    Our Mission Statement
    The Miami-Dade Water and Sewer Department is committed to serving the needs of Miami-Dade County residents, businesses, and visitors by providing high-quality drinking water and wastewater disposal services while providing for future economic growth via progressive planning; implementing water conservation measures; safeguarding public health and the environment; and providing for continuous process improvements and cost efficiencies.
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    Customer Services

    M-F 8am-7pm
    (305) 665-7477 or (305) 665-7488

    New Service Connection, Disconnection of Existing Service, Transfer of Service, Billing Problems, Complaints, Inquiries, Disconnected Service due to Nonpayment of bills or any other questions related to your account.
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