Welcome to the Miami-Dade Water and Sewer Department (WASD)

Miami-Dade County's drinking water meets or exceeds all federal and state drinking water standards, so drink up with confidence. Read the Miami-Dade Water and Sewer Department's newly-released Water Quality Report and learn more about what's on tap!

The Miami-Dade Water and Sewer Department is updating its customer information database. Please provide us with your preferred contact number so that we may contact you in case of an emergency, a past due bill or with other important information.

Please note: If you have more than one account with us, we will link your number to all your accounts to avoid duplicate notifications.

• Change your phone number

¡ATENCIÓN!
Necesitamos Su Número de Teléfono
El Departamento de Agua y Alcantarillado de Miami-Dade está actualizando la base de información sobre sus clientes. Por favor, provéanos el número de teléfono preferido para poder ponernos en contacto con usted en caso de emergencia, para avisarle de una cuenta atrasada o para notificarle con otra información importante. 

Nota: Si usted tiene más de una cuenta con nosotros, su número telefónico será relacionado a todas sus cuentas para evitar notificaciones duplicadas. 

Solo haga clic sobre el enlace arriba.

SFWMD congratulated Miami-Dade County for remarkable progress in achieving significant milestones for water conservation and water supply development as part of the 20-year Water Use Permit. "I want to thank and commend our dedicated employees for their hard work in making this achievement possible," said John Renfrow, Water and Sewer Director. 

Avoid an expensive repair bill this holiday season: don't pour cooking grease or oil down your drain! Visit DERM's website to find out how to get rid of your old cooking grease.

WASD’s Service Center at the South Dade Government Center has moved to a larger suite in the same building in order provide customers better service. The new office location will offer more customer seating and an open environment where customer interaction will be more personal.

The Miami-Dade Water and Sewer Department (WASD) has recently been selected to receive a Gold Peak Performance Award from the National Association of Clean Water Agencies (NACWA). NACWA’s Peak Performance Awards program recognizes public wastewater treatment facilities for their outstanding compliance records during 2007.

The 20-year Water Use Permit requires WASD to develop alternative water supply sources. The permit ensures water will be available for Miami-Dade County’s needs and lays the groundwork for very ambitious capital improvements over the next two decades.

Did you know that WASD has one of the most sophisticated leak detection systems in the United States? In fact, WASD’s system is so efficient at locating leaks, that other utilities nationwide have contacted us to learn more about our methods. Please click on the link for a short video about our outstanding Leak Detection Program.

The availability of water is a vital component to the sustainable growth of Miami-Dade County. Making sure that water is available to our present and future residents requires that we address water supply issues in compliance with all regional, state and federal regulations.

Visit Miami-Dade County's Water Conservation Portal where you can find out about your environment, managing pollution, water efficient gardening and more!

The Miami-Dade Water and Sewer Department's (WASD) application for a 20-year Consumptive Use Permit (CUP) has been approved by the Governing Board of the South Florida Water Management District. The CUP allows WASD to draw water from the Biscayne and Floridan aquifers to serve Miami-Dade County's drinking water needs.

Did you know that Miami-Dade County has a “one stop” Shop for all your building process questions? 

The Buildit portal ties together the facts, tools and resources that most customers will need to carry out a building project.