Senior citizens and people with disabilities in our community regularly use Miami-Dade Transit's Metrorail,Metromover, and Paratransit services.
Buses with wheelchair lifts and low-floor buses, available on all Metrobus routes, have raised our transit system to a new level of accessibility, providing increased independence for our passengers with disabilities.
Accessible Metrobus Routes All Miami-Dade Transit buses are now wheelchair-accessible. Look for the international accessibility symbol on the front and side of the bus. If any barrier prevents your approaching the bus stop in a wheelchair or interferes with boarding, report the problem at 305-654-6586, Monday through Friday, 8:30 a.m. to 4:30 p.m.
Most routes connect with Metrorail. Where applicable, transferring is available between bus routes.
Riding Metrobus or Metrorail at the Discount Fare Most residents and visitors with disabilities and local youth in grades K-12 can ride Metrobus or Metrorail at half the regular fare with a discount-fare EASY Card. To ride at the discount fare, you must load your EASY Card with monetary value to ride at the discount fare of $1 per trip, or with a 1-Day pass for $5, a 7-Day pass for $13 or a 1-Month pass for $50 before boarding a bus or train.
People with disabilities can apply for the EASY Card for discount-fare riders at the Transit Service Center on the second level of the Government Center Metrorail station, Monday through Friday, 7 a.m. to 6 p.m., excluding holidays. Anyone with a permanent disability must produce a letter from a doctor or a valid ADA card from another region as proof of a medical condition. Medicare recipients also qualify to ride at a discount fare on Metrobus. Students are issued discount-fare EASY Cards by their schools. Metromover is free.
Metrorail riders with a state-issued parking permit or license plate for people with disabilities may park free in spaces designated for disabled riders.
Special Transportation Service (STS) If you have a disability, as classified by the Americans with Disabilities Act (ADA), that prevents you from using regular transit services (Metrobus, Metrorail, and/or Metromover), you may be eligible to use Special Transportation Service (STS). This service offers shared-ride, door-to-door transportation using accessible vehicles. The service is available throughout most of urbanized Miami-Dade County and operates seven days a week, 24 hours a day.
For more information on STS, see the STS Rider's Guide .*
*Note: The STS Rider's Guide is currently under review and will be updated. Also, please be aware that a one-way trip on STS is now $3. For a list of fares, click here.
Click here for additional STS information.
Or call STS, 786-469-5000; TTY Users (deaf or with hearing impairments) 305-263-5459.
For more information on transit accessibility, call Customer Services at 305-770-3131 (residents south of SW 216th Street call toll-free at 305-891-3131), 6 a.m. to 10 p.m., Monday-Friday; 9 a.m. to 4 p.m. on weekends, excluding holidays.
Miami-Dade County provides equal access and equal opportunity in employment and does not discriminate on the basis of disability in its programs or services. Auxiliary aids and services for communication are available with advanced notice. For material in alternate format (audiotape, Braille, or computer disk), a sign-language interpreter, or other accommodations, please contact:
Miami-Dade Transit
Office of Civil Rights and Labor Relations
701 NW 1st Court, Suite 1700
Miami, Florida 33136
Attention: Maud Lizano or Erigne Belony
Fax: 786-469-5589
E-mail: mlizano@miamidade.gov or ebelony@miamidade.gov
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